jatbat Privacy Policy

Introduction

jatbat places the highest importance on user privacy. This privacy policy will inform you about what information we collect while you use the jatbat platform, how that information is used, with whom it may be shared, and what steps we take to keep your information secure.

By using our website or services, you will be considered to have given your consent to the terms of this privacy policy. We ask that you read this policy carefully and in full. If you have any questions, please contact our support team.

1.1 — Personally Identifiable Information

When you register or create an account on jatbat, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above are permitted to create an account)
• Email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)

1.2 — Financial and Payment Information

During deposit and withdrawal processes, we securely store relevant payment method details — such as bKash, Nagad, Rocket, Upay, or bank account details. Full card numbers or bank passwords are never stored on jatbat's servers.

1.3 — Automatically Collected Information

The following information may be collected automatically when you visit our site:

• IP address and device information
• Browser type and version
• Operating system
• Cookies and session data
• Time of site access, page views, and navigation patterns
• Referral source (which link or site you came from)

1.4 — Gaming Activity Information

We store information related to your betting history, deposit and withdrawal transactions, bonus usage, and account activity. This information is used to ensure responsible gaming and to prevent fraud.

2.1 — Service Delivery and Account Management

Information is used for creating and managing your account, processing transactions, providing bonuses, and delivering customer service. This information is essential to keeping your experience on jatbat uninterrupted and secure.

2.2 — Identity Verification and Security

Information is used to conduct identity verification processes (KYC) to prevent unauthorized account use, fraud, and money laundering. This ensures the security of both you and the platform.

2.3 — Responsible Gaming

Information is used to monitor your gaming activity, identify potentially risky behavior, and provide timely support. jatbat places the highest importance on responsible gaming.

2.4 — Communication and Notifications

Your contact information is used to keep you informed about transaction confirmations, security alerts, promotional offers, and service updates. You may request to opt out of marketing communications at any time.

2.5 — Service Improvement and Analytics

Information is used to analyze user behavior and continuously improve our platform, gaming experience, and customer service. This analysis is conducted on a fully anonymous basis.

3.1 — Third-Party Service Providers

Limited information may be shared with trusted third-party organizations for payment processing, identity verification, technical support, and analytics services. These organizations are required to use the information only for the specified purpose.

3.2 — Legal Obligations

Information may be disclosed when required by court order, lawful request from law enforcement agencies, or applicable law. In such cases, we will provide only as much information as is necessary.

3.3 — When Information Is Not Shared

jatbat never sells, rents, or shares your personal information with third parties for commercial purposes. Protecting your privacy takes priority over our business interests.

4.1 — What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. jatbat uses cookies for the following purposes:

• Keeping login sessions active
• Saving language and preference settings
• Verifying security
• Analyzing site performance
• Displaying relevant content

4.2 — Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling non-essential cookies may cause some services to not function properly and may cause issues with your login session.

5.1 — Encryption and Technical Protection

The jatbat platform uses SSL (Secure Socket Layer) encryption, which keeps all information exchanged between you and our servers secure. Payment information is encrypted at an additional layer.

5.2 — Access Controls

Only authorized personnel are granted access to your personal information on a need-to-know basis. All staff are required to work under strict confidentiality agreements. Regular security audits are conducted.

5.3 — Data Retention Period

Information is retained for as long as your account is active and for the period required to meet legal obligations. Records of financial transactions will be retained for a specified period even after an account is closed, as determined by applicable law.

5.4 — Response to Security Breaches

In the event of a data security breach, we will promptly notify affected users and take all possible steps to mitigate the damage. Details of the incident and the remedial measures taken will be communicated transparently.

6.1 — Right to Access Information

You may request details of the personal information we hold about you at any time. We will provide you with a summary of stored information upon request.

6.2 — Right to Correct Information

If any of your information is incorrect or outdated, you can correct it through your account settings or by contacting our support team. Keeping your information accurate is also important for your security.

6.3 — Right to Opt Out of Marketing Communications

You may opt out of promotional emails or notifications at any time. However, opting out of transaction and security-related communications is not possible, as these form part of the protection of your account.

6.4 — Account Closure and Data Deletion

You may request to close your account. After closure, the process of deleting personal information beyond what is required by legal obligations will begin. Records of financial transactions will be retained for a specified period in accordance with applicable law.

7.1 — Age Verification Policy

jatbat strictly prohibits the use of the platform by minors (those under 21 years of age). Age is verified at the time of registration and additional documentation may be requested in cases of doubt.

If we become aware that a minor has used an account, the relevant account will be closed immediately and no further information relating to that person will be retained.

8.1 — Notice of Updates and Changes

jatbat reserves the right to update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email address and the date of the update will be noted on this page.

If you continue to use the site after changes have been made, you will be considered to have agreed to the new policy. It is therefore recommended that you visit this page regularly.

8.2 — Effective Date

This privacy policy is effective from January 2026. Any provisions of previous versions have been replaced by this new policy.